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Patient records, appointments, prescriptions, and billing for clinics in Lebanon, in one system.

ITIG Clinic runs the front desk and the consultation room in Arabic, French, or English, bills in fresh dollars with the lira rate saved on every invoice, and answers patients on WhatsApp. Built and supported in Jdeideh, Metn.

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Demo environment with sample data. No signup.

  1. Patient, 12:38

    مرحبا، عم حس بوجع قوي بصدري وضيق نفس من نص ساعة

  2. AutoGreet AI, 12:39

    Nour هو المساعد الآلي لعيادة Clinique Al Shifa - وفريق العيادة بيتابع هالمحادثات.

    هالحالة ممكن تحتاج عناية طبية طارئة. ما تنطر رد هون. اتصل فوراً بالصليب الأحمر اللبناني عالـ140 أو توجّه لأقرب طوارئ بالمستشفى.

  3. The conversation is flagged for the clinic and waits for a person

A patient writes at night in Lebanese Arabic. The assistant does not attempt an answer. It says what it is and gives the emergency number.
Read the two messages in English

What it says: the patient reports strong chest pain and shortness of breath for half an hour. The assistant replies that it is the clinic’s automated assistant and that the clinic team follows these conversations, then that this may need urgent care and to call the Lebanese Red Cross on 140 or go to the nearest emergency department now.

The ITIG Clinic dashboard: the money taken today, the day’s appointments with each doctor and room, and the clinic’s no-show rate
One morning at a clinic in Beirut. Demo environment with sample data.

Two currencies, three languages, and a waiting room on WhatsApp

The software was written for the desk it sits on: the phone that never stops, two currencies, insurance paperwork, three languages, and the generator.

Patients live on WhatsApp
Appointment reminders, booking confirmations, and AutoGreet AI replies go through the clinic’s own WhatsApp Business number on Meta’s official Cloud API. No SMS.
Dollars and lira on one invoice
Invoices are issued in fresh US dollars with the lira rate you set recorded on each one, so an old invoice never drifts. Payments are recorded the way they arrive: cash, Whish, OMT, bank transfer, card, insurance, or a relative abroad.
NSSF and insurance paperwork
Claim documents for NEXtCARE, GlobeMed, MEDNET, AROPE, AXA, Libano-Suisse, Bankers, SNA, and the NSSF, on the Clinic tier and above.
Three languages at one desk
The whole interface runs in Arabic, French, or English with a real right-to-left layout. Patient names are kept in Arabic and Latin script and found in either.
Power cuts happen
A printable day sheet keeps the schedule on paper when the power or the internet goes.
The lira rate on an invoice A horizontal flow. Someone at the clinic types the day rate in lira to the dollar when the invoice is made. The rate is written once onto that invoice. The invoice total stays in dollars. Every printed copy afterwards, a receipt, a part payment or a reprint months later, works the lira figure out from the same stored rate, so it always shows the same number. Someone types the day’srate, lira to the dollarIt is written onceonto that invoiceThe total staysin dollarsEvery copy printed later works the lirafigure out from that same rateThe same invoice, six months later, still shows the same lira figure
The rate is typed by a person at the clinic. ITIG Clinic does not read a rate from anywhere, and the invoice total is kept in dollars.
The lira rate on an invoice A horizontal flow. Someone at the clinic types the day rate in lira to the dollar when the invoice is made. The rate is written once onto that invoice. The invoice total stays in dollars. Every printed copy afterwards, a receipt, a part payment or a reprint months later, works the lira figure out from the same stored rate, so it always shows the same number. Someone types the day’srate, lira to the dollarIt is written onceonto that invoiceThe total stays in dollarsEvery copy printed laterworks the lira figureout from that same rateThe same invoice, six months later,still shows the same lira figure
The rate is typed by a person at the clinic. ITIG Clinic does not read a rate from anywhere, and the invoice total is kept in dollars.

The platform, screen by screen

Four screens carry most of a clinic’s day. Each one below is the real product with sample data.

Patients

One record per patient: names in both scripts, the phone WhatsApp uses, civil registry and NSSF numbers, allergies flagged where you prescribe, insurer and policy, a relative abroad who pays, and the old paper file number.

The ITIG Clinic patient list with names in Arabic and Latin script, phone numbers, and file numbers
Patients. Demo environment with sample data.

Schedule

Working hours per doctor and branch, absences, and clinic closures decide what can be booked. The database refuses a double booking. Arrivals, the waiting room, no-shows, and a printable day sheet.

The ITIG Clinic schedule for one day with appointments per doctor and their status
Schedule. Demo environment with sample data.

Prescriptions

The unified prescription form printed in Arabic, French, or English, favourites for the medicines you prescribe every day, a check against the patient’s own recorded allergies and medicines, and a refill queue.

The ITIG Clinic prescriptions list with prescription numbers, patients, and dates
Prescriptions. Demo environment with sample data.

Billing

Invoices in fresh dollars with the lira rate saved, receipts and credit notes, every payment tagged by how it arrived, and a public invoice link that shows the clinic’s own Whish, OMT, and bank details. ITIG Tech never touches patient money.

The ITIG Clinic billing screen with invoices, amounts, and payment status
Billing. Demo environment with sample data.

Every module in detail

Three add-ons, priced on the page

Each one is switched on for your clinic by ITIG Tech when you ask for it, and each has a public monthly price.

  • AutoGreet AI

    Answers patients on the clinic’s WhatsApp number in Arabic, French, English, or Arabizi, takes booking requests, and hands anything medical to a person.

    from $25 a month as an add-on

  • SmartPage

    A public clinic page with a booking funnel patients open from a link or a QR code you print, plus a patient portal that shows only what the clinic releases.

    from $29 a month as an add-on

  • ITIG Rx

    The prescription module for pharmacies and institutions: the unified prescription form in three copies, a dispensing queue, the prescription lifecycle, and NSSF coverage marking.

    from $25 a month as an add-on

Security a hospital’s IT consultant can check

Isolation in the database
Every clinic’s rows are separated by PostgreSQL row-level security that even the application account cannot bypass. The service refuses to start if it could.
An audit trail that cannot be edited
Every access to a patient record is written to a log the database refuses to update or delete.
Hosted on Microsoft Azure
In the UAE North region, with point-in-time backups and a separate encrypted backup every night. A full restore was rehearsed in July 2026.
No certifications we do not hold
We hold no ISO, SOC, or HIPAA certification and we say so. What we do hold is written on the security page.

Read the security page

Every price on this page, in fresh dollars

Monthly, in fresh US dollars. The price you sign at stays locked for your clinic.

Solo1 doctorDuo2 doctors in one location, or 1 doctor with 2 branchesClinic3 to 5 doctorsPolyclinic6 or more doctors
$69 a month$99 a month$149 a month$279 a month

The Everything Bundle, platform and all three add-ons, starts at $119 a month.

Full pricing, add-ons, and bundles

What Lebanese clinics ask first

Does it work in Arabic?

Yes. The whole interface, patient names, prescriptions, and receipts work in Arabic with a right-to-left layout, and in French and English. Each user picks a language.

Does AutoGreet AI give medical advice?

No. Anything that looks medical goes to a person at the clinic. An emergency message gets the Lebanese Red Cross number immediately, before anything else.

What happens to my data if I leave?

It is yours. The clinic owner can export the whole clinic as spreadsheets at any time, and you can ask us in writing to delete it.

How we handle data

How do I pay?

Monthly, in fresh US dollars, by Whish, OMT, or card. Your price is locked when you subscribe.

All questions and answers

Talk to us on WhatsApp

Tell us how many doctors work in your clinic and which language your front desk uses. We reply in Arabic, French, or English.

WhatsApp +961 79 060 517 Open the live demo

support@itigtech.com